Qualifications

Academically, this trainer is qualified with:
› PhD in Adult and Continuing Education, from Universiti Putra   Malaysia,
› Master in Education majoring in Training and Development from the   University of Sheffield, UK
› Post-Graduate Diploma in Human Resource Management from the   University of Humberside, UK


Specialization

Balan has worked for SME and MNC before setting up his own human resource and training practice. He worked as an Operations Executive at Woo Hing Brothers, the acclaimed watch shop in Malaysia in the late 1970’s. Later, he joined an advertising agency as their Account Executive. In the 1980’s he joined a legal firm as their Property Executive. With such experiences in people and operation management, he later joined SK Brothers Realty as their Human Resource Manager. This was where, he gained hands-on experience.

He was in charge of more than 300 employees with duties ranging from recruitment to termination, training and development, employee relations, domestic inquiry. He would have trained about 3,000 real estate negotiators for the real estate industry. He had attended the National Association of Realtors Convention in Los Angeles, USA, Property Management Convention in Perth, Australia. These conventions provided insights into training and development which was later incorporated into the real estate training programs conducted by him in Malaysia.

Balan was also attached with a Swedish company dealing in white products, as their Training Manager. He ran the whole spectrum of training for their employees, which included shop floor operatives, executives and managers. He had personally commissioned a video shoot on operations cleaning for the cleaners which is still being used. He ran supervisory, executive and management development programs at the Electrolux Business School

He was invited back by SK Brothers to work as the CEO and Principal of Skills and Management Institute of SKB. It was here he designed tertiary programs for the real estate, construction and property industry. He was responsible for initiating a joint venture for the Diploma and later the Degree programs with John Moores University, Teeside Tertiary College, UK, and the Real Estate Institute of Victoria, Australia. During his tenure, he also developed and organized convention, boot camps for the real estate agents.

Balan also teaches part-time at tertiary level which includes diploma, bachelors and masters programs. He has taught for the following universities; Heriott-Watt, Sunderland, Charles Sturt, South Queensland, Preston, Open University, Excel College, Entrepreuneur Institute of Australia, Universiti Malaya Extension Studies, Universiti Technology Malaysia, TRACE Ltd, UK, IPD, UK. Malaysian Institute of Human Resource Management and Malaysian Society of Training and Development.

His areas of specialization include, organizational behavior, organizational development, leadership development, communication, change management, industrial relations, people management, management development and franchising. He is also an accredited trainer for TEAM Management Systems, UK, The Open College, UK, The Expert Manager, UK, DTS International Australia, Teeside Tertiary College, UK. Recently he was appointed as the professional advisor by the Chartered Institute of Personal and Development, UK., to monitor the quality assurance locally. Furthermore, he holds the PSMB Trainer certificate and the Certificate IV in Training and Workplace Assessment from Australian National Training Authority.

Currently Balan is a Consultant with PCLC Asia pacific Sdn Bhd, specializing in personality profiling, management development programs, executive development programs, supervisory development programs, change management, train-the-trainer series, team development programs. He also undertakes human resource and training consultancies like; setting up a human resource department, conducting a training need analysis, formulating a training plan, advise on change issues, problem employees and domestic inquiries, counseling and coaching and other aspects on education, human resource and training. He has facilitated numerous programs in Singapore, India, Spain and Australia for the development of youths and young executives, enhancing their professional standing with the various innovative programs designed and delivered by him.